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Apple configurator 2 revive6/30/2023 ![]() The solution is to update the firmware, which seems to be what is affected with this bug. The problem also occurs when erasing and attempting to reinstall macOS without restoring from another Mac.įor those that have already tried a fresh install or a restore from another Mac computer and encountered the error, restarting will not help and neither will installation from a USB installer or a Time Machine backup. ![]() However, at least one person with the issue said the newest update had been installed before attempting to restore from another Mac. The error message given states ‘An error occurred preparing the update.’ Some commenters on a similar MacRumors thread suggested this was caused by a failure to update to the latest version of macOS. There have been several reports in the Apple Discussions forum of repeated failures when trying to install macOS after wiping the system drive and restoring from another Mac. ![]() Related: New macOS Big Sur Features, Improvements, & Upgrades Explained While the issue persists, M1 Mac owners should opt for the Migrate option when upgrading from an older Mac. Restore is also a way to transfer to a new Mac, bringing apps, settings and data over, however, it erases the drive and reinstalls macOS at the same time, which is what seems to be causing the trouble. Restore is rarely needed on a brand new Mac, since the purpose is to get a clean start or to correct some persistent problem. ![]()
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